Addis Ababa's First 4-Tier Crowdsourced Logistics Platform

Every commute is
a delivery waiting to happen.

Loyal Delivery Movers matches parcels, documents and cargo with pedestrians, cyclists and drivers already heading that way — cutting delivery costs by up to 70% without putting one extra vehicle on the road.

Book a delivery Become a courier

Or just preview pricing first — no account needed.

60–70%
cheaper than traditional couriers
4
service tiers, one platform
0
vehicles purchased by us

The problem

Addis Ababa's delivery market wasn't built for how the city actually moves.

Three overlapping failures push small traders back into taxis and leave thousands of daily commuters travelling with empty hands.

Exorbitant, volatile pricing

A single 100-gram document from Piassa to Bole costs 250–400 birr — completely disconnected from its value, and out of reach for small online vendors clearing 100–200 birr in profit.

Traffic & empty trips

Tens of thousands of commuters cross the city empty-handed every day, while hundreds of extra motorbikes are added purely to move goods — worsening congestion and emissions.

One-size-fits-all

A 50-birr letter and an 80,000-birr laptop travel the same way, with the same risk. There's no tiered pricing, security, or accountability to match the value of what's being sent.

The solution

One route‑matching engine. Four purpose‑built tiers.

Every order is priced and routed by what it is, not treated the same as everything else — from a forgotten key to a full office relocation.

Level 1

Express

On foot · taxi · train

Documents, keys, clothing, small pharmacy items — carried by commuters already on that route.

  • Item valueUp to 3,000 birr
  • Speed2–4 hours
  • SecurityPhoto + 4‑digit OTP

from 60 birr + 15 birr/km beyond 2 km

Level 2

Standard

Bicycle · e‑scooter · motorbike

Fresh food, medicine, cakes and urgent business items, delivered fast with thermal‑bag + GPS tracking.

  • Item valueUp to 7,000 birr
  • Speed30–60 minutes
  • SecurityThermal bag + live GPS

from 80 birr + 15 birr/km beyond 2 km

Level 3

Secure

Vetted courier · private car

Phones, laptops, jewelry and confidential documents — released only through a wallet‑hold escrow.

  • Item value8,000–100,000 birr
  • SpeedDirect courier
  • SecurityWallet hold + OTP

from 180 birr + 25 birr/km beyond 2 km

Level 4

Cargo

Suzuki Carry · Isuzu

Household and office relocations, bulk cartons and construction samples, handled by trained installers.

  • Item valueUnlimited, insured
  • SpeedScheduled
  • SecurityTrained crew + packaging

from 600 birr + 80 birr/km beyond 2 km

How it works

Three taps to ship. Three taps to earn.

Sending something

  1. 1
    Choose your tier

    Pick Express, Standard, Secure or Cargo based on what you're sending and how fast it needs to move.

  2. 2
    Drop a pin or a landmark

    Search by map, or use a known landmark like "CMC" or "down from the Bole taxi rank" — built for how Addis actually gives directions.

  3. 3
    Track and confirm

    Watch your courier live on the map, then confirm delivery with the 4‑digit code sent straight to the recipient.

Earning as a courier

  1. 1
    Verify once

    Register with your Fayda national digital ID and a live selfie check — no vehicle, no upfront capital required.

  2. 2
    Set your route

    Tell the app where you're headed — home from campus, work to Bole — and it only shows orders on your way.

  3. 3
    Get paid instantly

    Snap proof of pickup and drop‑off, and your share lands in your in‑app wallet — cash out to Telebirr or your bank anytime.

No smartphone or app? Order the same way through the free Telegram bot or the call center — built for every part of the city, not just the ones with fast internet.

Live pricing

See the price before you send it.

Total price = base fare (covers the first 2 km) + distance beyond 2 km × the per‑kilometer rate for your tier.

Service tier
5 km

Estimated price

135birr

60 birr base + 5 km × 15 birr

Reference pricing grid — all four tiers
TierTransportBase fare (first 2 km)Per km beyond 2 kmExample: 7 km
ExpressFoot / taxi / train60 birr15 birr135 birr
StandardBicycle / motor scooter80 birr15 birr155 birr
SecureSelected courier / car180 birr25 birr305 birr
CargoSuzuki / Isuzu600 birr80 birr1,000 birr

Security & chain of custody

Trust, built into every handoff.

Five safeguards address the three questions every new user asks: what if it breaks, what if it's lost, and what if I don't know who's carrying it.

  1. Fayda Digital ID verified

    Every courier is registered against Ethiopia's national biometric ID before their first delivery.

  2. Item value held in escrow

    For higher‑value items, the equivalent amount is held in the courier's in‑app wallet until delivery is confirmed.

  3. Photo / video at pickup

    A timestamped photo or short video records the item's condition before it ever leaves the sender's hands.

  4. Live GPS tracking

    Sender and recipient both watch the delivery move in real time, end to end.

  5. 4‑digit OTP confirmation

    Funds release only once the recipient enters the one‑time code sent to their phone — proof the right person received it.

  6. Instant payout

    82% of the fare lands in the courier's wallet immediately — the platform's 18% commission and 2% withholding tax are deducted automatically.

Market & impact

A large, underserved market — and a social dividend on top.

100,000+small deliveries happen across Addis Ababa every day
50,000+of those are our addressable segment — vendors, offices, pharmacies, individuals
60–70%lower delivery cost for small traders and households
5,000+couriers targeted as active earners by end of Year 1
850,000 birrtotal capital required — no fleet, no warehouses
2.09B birrprojected direct payouts to couriers over five years

Daily orders, Year 1 → Year 5

Projected order volume as the platform scales across Addis Ababa and neighboring cities.

1,200
Year 1
3,500
Year 2
8,000
Year 3
15,000
Year 4
25,000
Year 5

Net profit, Year 1 → Year 5

Million Ethiopian birr, after commission, tax and operating costs.

4.4M
Year 1
19.3M
Year 2
54.3M
Year 3
125.6M
Year 4
254.0M
Year 5
~2 monthspayback period on initial capital
185%projected 5‑year IRR
18%blended platform commission (12–20% by tier)

Business model

Asset‑light, commission‑based, and built to scale with the city.

Platform commission

12–20% of every completed delivery, scaled to risk and value:

  • Express / Standard20%
  • Secure15%
  • Cargo12%

Merchant subscriptions

Monthly plans for online sellers on Telegram, Instagram and TikTok:

  • BasicFree · 18%
  • Business — 2,000 birr/mo14%
  • Premium — 4,500 birr/mo10%

Additional revenue

Layered on top of transaction volume as the network matures:

  • Micro‑insurance0.5–1%
  • Featured merchants500–2,000 birr/mo
  • Packaging salesBoxes & wrap

Implementation roadmap

Live in six months. City‑wide in nine.

  1. Months 1–3

    Legal & technology

    Business licensing, Fayda ID & payment‑gateway integration, and full build of the customer app, courier app, admin dashboard and Telegram bot.

  2. Months 4–5

    Pilot

    300 verified couriers and 50 online merchants live on the Bole–Meskel Square–4 Kilo corridor, with full safety and OTP training.

  3. Month 6

    Official launch

    City‑wide rollout timed to a holiday season, targeting 1,200+ orders per day from launch.

  4. Months 7–9

    Scale

    B2B contracts with pharmacies and law firms, full Cargo tier launch, and expansion to Sheger‑area towns.